|
Job
Title:
Support Worker
Job purpose: to provide a high quality House/Service
to the people we support.
Accountable to: Service Manager or Team Leader.
Responsibilities:
- Provide support,
advocacy and information to the individuals we support.
- Provide emotional
and practical support to service users.
- Help service
users meet their personal care needs sensitively and appropriately
to a high standard, including personal hygiene, assistance
with laundry, and preparing meals and drinks.
- Supporting
service users to take any prescribed medicine, complying
with all medicine policies, including storage, administering
and record keeping.
- Enable service
users to achieve independence as far as possible in all
areas of their life by providing appropriate information,
opportunity, training, counseling and support.
- Help service
users to identify and choose their support needs.
- Assist in
devising, implementing and reviewing care plans.
Top
of page
Provide
a safe, comfortable and supportive home for the individuals
we support.
- Support service
users to actively contribute to the running of their own
house.
- Participate
in rotas, which may include day, evening, weekend and
Bank Holiday working and sleeping-in duties at night.
- Assist in
health and safety assessments, follow health and safety
procedures and participate in fire drills and audits.
- Report any
maintenance and repair tasks in the house, to the Service
Manager/Team Leader
- Provide First
Aid services at the house/service when necessary and if
trained to do so.
Top of page
Assist
the individuals we support to present themselves as valued
members of the local community.
- Create opportunities
for social and leisure activities with service users.
- Introduce
service users to a range of facilities and amenities in
the local neighborhood and wider community.
Ensure
that the rights of the people we support are always protected
and respected.
Ensure
that each individual is supported as far as possible to exercise
their rights in the following areas: Privacy, choice, participation
in decision making affecting their lives, expression of their
own cultural identity, entitlement to service, feedback on
the service they receive and the right to complain, protection
of their property, maintaining links with family and friends.
Liaise
with other professionals on behalf of the individuals we support.
- Maintain contact
with a wide range of outside professionals, eg. general
practitioners, dentists, and therapists etc.
- Liaise with
Day Service providers.
Top
of page
Keep
records and participate in administrative tasks.
- Assist in
writing, receiving and updating of individual care plans
in conjunction with the Service Manager/Team Leader.
- Assist and
participate in the wide range of administrative tasks
necessary for the smooth running of the house/service.
- Follow all
of the company's financial procedures.
Participate
in the opportunities provided for training and development.
- Participate
in regular supervision to: receive support, increase knowledge,
identify training needs, evaluate work performance, aid
and assess professional development.
- Participate
in an annual appraisal co-ordinated by your line manager.
- Attend staff
development programmes, training courses, seminars and
workshops as required.
Work
within, and promote, the policies and procedures of
People in Action.
- Follow the
policies and procedures outlined in the Manual of Procedures
- Maintain confidentiality
about service users, staff and the Company as a whole.
- Promote equality
of opportunity and a respect for diversity.
Top of page
Be
an active member of the House/Service team.
- Help cover
the work of the team, during absence, vacancies, of when
a colleague is under pressure.
- Liaise and
coordinate with other team members to provide a cohesive,
high quality service.
- Participate
in and contribute to team meetings.
- Share with
other team members previous experience, skills and knowledge,
which may be relevant to to the team in providing its
service.
- Be supportive,
respectful and empathic to service users, colleagues and
visitors.
Any
other duties.
- Undertake
any duties consistent with the overall purpose of the
post as directed by the Locality Manager or House Manager.
Top of page
Link
to a printable job application form. There
are 4 pages, with wide margins, in black and white, which
should print out at 100% on your printer.
See
map for location of our services
More
about the structure of People in Action
|
